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Digital loyalty, thoughtfully planned.

How can several branches share a loyalty program?

Decide whether earning and redemption are shared before configuring branch access. One brand does not automatically mean every employee may access every location.

01Set up the working rule

Document shared rewards, branch exceptions and approval responsibilities. Verify business-scoped membership and staff restrictions with test accounts in different branches.

02Write the cross-branch policy first

Say where a member can earn and redeem, which business owns the account and who can change rules. Test a purchase at branch A and redemption at branch B only if that policy is intended. Branch access must be verified rather than inferred from shared branding.

03Worked example and decisions

A two-branch café proposes shared earning and redemption while cashiers record transactions only within their authorized scope. Managers review the supported reporting view.

Rehearse before launch

Use a demo account and the currently supported configuration. These are checks to perform, not claims that the workflow has passed.

  1. Write which branches share earning and redemption before configuring the program.
  2. Record a test purchase at branch A and check the same member at branch B.
  3. Try the intended cross-branch redemption and compare it with the policy.
  4. Check that a branch staff account cannot change business-wide rules or access another business without permission.

Keep it practical

Enterprise access, cross-branch redemption and consolidated reporting must match tested capabilities; do not assume them from a dashboard label.

A useful next step

Free entry: up to 100 active customers.

Use and test Fair Loyalty free with up to 100 active customers. Customer 101 activates Standard: US$20/month for each started block of 500 active customers, or US$220/year per block.

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